Welcome to Carpet Masters!

These terms and conditions outline the rules and regulations for the use of Carpet Masters's Services.

Carpet Masters is located at: Ottawa, ON, Canada

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Carpet Masters's services if you do not accept all of the terms and conditions stated on this page.

Service Terms

General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Services

Carpet Masters provides professional carpet cleaning, stain removal, and upholstery cleaning services. We use professional grade equipment and techniques to clean carpets and upholstery. While we strive to remove all stains and dirt from your materials, we cannot guarantee the complete removal of all stains. The likelihood of removing stains may vary based on the type, duration of the stain, material, and other factors.

Appointment Policy

To cancel or reschedule an appointment, please contact us at least 24 hours in advance. Missed appointments or late cancellations may incur a cancellation fee.

Pricing and Payments

Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Refund and Satisfaction Policy

If you are not entirely satisfied with our cleaning service, please contact us within 24 hours. We will discuss your concerns and strive to address them appropriately. Our goal is customer satisfaction, and we will make reasonable efforts to meet your expectations.

Liability

Carpet Masters is not responsible for any pre-existing conditions of the carpets and upholstery that may affect cleaning results. While we take great care in our cleaning process, Carpet Masters will not be liable for damages that are not directly caused by our services.

Intellectual Property

The content displayed on the website is the intellectual property of Carpet Masters. You may not reuse, republish, or reprint such content without our written consent.

Changes to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. It is your responsibility to periodically review these terms and conditions to ensure you are informed of any changes.

Contact Information

If you have any queries regarding any of our terms, please go to our contact us section